UPDATE: KJ's Response to the COVID Crisis

by Connor Creighton March 25, 2020 2 min read

UPDATE: KJ's Response to the COVID Crisis

To Our Valued Clients,

Updated on June 9

On June 29, we will be re-opening our doors to the public. Currently, we are still OPEN, but closed to the public. We are doing curbside, phone and online orders. We'll update this post with details on our plans and procedures in the near future!

Our entire catalog of items can be found on our website for online purchase. 

Here is How You Can Get Your Order:

  • Free Local Pickup: We will contact you when your order is ready, typically it takes 1-2 hours. Our procedure is to have our customers call when they are close, or outside the shop and we will safe drop the order outside our doors. Please note, we are closed on weekends and will be offering local pickup from 11am-5pm during the week. 
  • $5 Local Delivery & FREE Local Deliver for Orders Over $50: Tuesday's & Fridays are delivery days. The cut off for delivery is 1pm on the day of delivery. (ie, get your order in by 12:59pm on Tuesday to get it delivered that day, an order at 1:15 on Tuesday will be delivered Friday.)
  • Worldwide Shipping with Canada Post: We try to keep our rates as low as possible. We have $8.99 flat rate shipping for orders over $50 and under 2KG, we also have low shipping rates for dry yeast orders. 

We will be available at the store from 10-5 Monday toSaturday. Please feel free to reach out to us via phone (519-824-1624) or email (info@kjurbanwinery.com) for any questions, concerns, or orders. 

CO2 Program

We are unable to ship CO2 locally or via Canada Post. We still want our clients to have their CO2 re-filled and exchanged. We will continue to offer this service. CO2 refills and exchanges can be purchased on our website, or you can call us to schedule an exchange. The exchange still has to be done locally, but this will make it easier to process exchanges for everyone.

UPDATE: Winemaking & Bottling

All wine will continue to be produced and looked after. We are able to take orders, please give us a call to place your order. For wine bottling, we are now offering to bottle wine for our clients. We can either use new bottles, or clients can drop off their bottles at scheduled times and we will bottle for them. 

We will take every safety precaution when handling our clients wine and bottles. We will use safety gloves, and properly sterilize every piece of equipment, every single time. 

 

We sincerely apologize for all the inconvenience that these changes may have, however we feel that doing our part for our community is important and we greatly look forward to the time we will all be able to return to business as usual.  

Thank you to everyone, and please stay safe,

The Staff at KJ



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