UPDATE: KJ's Response to the COVID Crisis

by Connor Creighton March 25, 2020 2 min read

UPDATE: KJ's Response to the COVID Crisis

To Our Valued Clients,

On Monday, March 22 the Ontario Government announced the closure of all non-essential businesses. Later that day they provided the details of what is considered essential. After looking through the list, we can see reasons why we might be considered essential – but we believe the moral and ethical thing to do is to dramatically limit inter-personal contact.

Until further notice, our doors will be closed to the public, BUT, We will be here and open for business.

Our entire catalog of items can be found on our website for online purchase. Please visit www.kjurbanwinery.com to make transactions.

Here is How You Can Get Your Order:

  • *NEW* Free Local Pickup: We will contact you when your order is ready, typically it takes 1-2 hours. Our procedure is to have our customers call when they are close, or outside the shop and we will safe drop the order outside our doors. Please note, we are closed on weekends and will be offering local pickup from 11am-5pm during the week. 
  • $5 Local Delivery & FREE Local Deliver for Orders Over $50: Tuedays & Fridays are delivery days. The cut off for delivery is 1pm on the day of delivery. (ie, get your order in by 12:59pm on Tuesday to get it delivered that day, an order at 1:15 on Tuesday will be delivered Friday.)
  • Worldwide Shipping with Canada Post: We try to keep our rates as low as possible. We have $8.99 flat rate shipping for orders over $50 and under 2KG, we also have low shipping rates for dry yeast orders. 

We will be available at the store from 11-5 Monday to Friday, please feel free to reach out to us via phone (519-824-1624) or email (info@kjurbanwinery.com) for any questions, concerns, or orders. 

CO2 Program

We are unable to ship CO2 locally or via Canada Post. We still want our clients to have their CO2 re-filled and exchanged. We will continue to offer this service. To arrange for a CO2 fill up or exchange, please call us to arrange an appointment before coming to the store. We will take every precaution to ensure the safety of all involved.

Winemaking & Bottling

All wine will continue to be produced and looked after. We are able to take orders, please give us a call to place your order. For wine bottling, right now we are suspending that service – we hope to re-start it soon.

 

We sincerely apologize for all the inconvenience that these changes may have, however we feel that doing our part for our community is important and we greatly look forward to the time we will all be able to return to business as usual.  

Thank you to everyone, and please stay safe,

The Staff at KJ


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